Category: Uncategorized
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The 90/10 Rule: What great coaching actually sounds like
A few weeks ago I received this review from Rachel M., a Lead Counsel who read Make Them Think: “I’ve always been most impressed by leaders who ask thoughtful, well-timed questions that seem to change the direction of a project. This book helped me understand why those questions work and how to start using them…
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The Most Natural Question in the World (And Why it’s the Wrong One)
A reader named Layne, a CMO with 20+ years in startup tech, wrote something in her review that I keep coming back to: “I thought good coaching meant having better answers. This book showed me it means asking better questions.” That one sentence is the whole paradigm shift. Most of us were trained, implicitly or…
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Permission to Breathe
Why You Don’t Have to Have the Answer One of the first reviewers of my book said: “Advice often creates anxiety, not clarity. This book felt like permission to breathe.” Permission to breathe. I keep thinking about that phrase. Because most of us walk around carrying a quiet pressure to have the right answers. To…
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What It Means to Listen Generously
Why Active Listening Isn’t Enough (and What to Do Instead) The book has been out for a week, and one theme keeps coming up in reader responses: generous listening. A reader who’s been coaching for years wrote: “The section on how active listening without generous listening leads a coaching conversation in an unresolved circle completely…
