Tag: leadership
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Is This Person Coachable Right Now?
“This person is amazing, BUT…” I call this the big “BUT.” It comes up so often in conversations with leaders that I could finish the sentence for them. The BUT is a list of behaviors they want changed in someone on their team. The ones I hear most often: micromanaging, talking over people in meetings,…
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The Conversation You’re Having With Yourself
I wrote Make Them Think to help people show up better in the conversations they have with others. What I didn’t anticipate was how many readers would tell me it changed the conversation they’re having with themselves. In her Amazon review, a reader named Erin wrote: “I picked up Make Them Think to become a…
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The Patience Game
I wrote Make Them Think for leaders of all kinds whose job, by trade or by nature, is to help people learn, grow and change their lives for the better. What a lot of people don’t know about the book is that it was born out of a corporate training I used to give for…
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The Conversation Move that Gets People Unstuck Fast
A client once stopped me mid-session and asked: “What are you doing?” He’d noticed a pattern. Every time he brought me a problem, I wasn’t asking him to explain it further. I was asking him something else entirely. I told him: “Every time you talk in problem terms, I ask about the solution.” He looked…
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The 90/10 Rule: What great coaching actually sounds like
A few weeks ago I received this review from Rachel M., a Lead Counsel who read Make Them Think: “I’ve always been most impressed by leaders who ask thoughtful, well-timed questions that seem to change the direction of a project. This book helped me understand why those questions work and how to start using them…
