Tag: management
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The Reason You’re Still Solving Everyone’s Problems
I work with leaders every day who are frustrated because they keep asking or telling members of their team to do the same things over and over, and they’re not seeing any substantive change. They’re exhausted from being the ones who have to solve everyone’s problems all the time, only to have the same people…
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Is This Person Coachable Right Now?
“This person is amazing, BUT…” I call this the big “BUT.” It comes up so often in conversations with leaders that I could finish the sentence for them. The BUT is a list of behaviors they want changed in someone on their team. The ones I hear most often: micromanaging, talking over people in meetings,…
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The Patience Game
I wrote Make Them Think for leaders of all kinds whose job, by trade or by nature, is to help people learn, grow and change their lives for the better. What a lot of people don’t know about the book is that it was born out of a corporate training I used to give for…
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The Most Natural Question in the World (And Why it’s the Wrong One)
A reader named Layne, a CMO with 20+ years in startup tech, wrote something in her review that I keep coming back to: “I thought good coaching meant having better answers. This book showed me it means asking better questions.” That one sentence is the whole paradigm shift. Most of us were trained, implicitly or…
